"As a single professional woman I relocated from London to Hong Kong in 2008. I was unaware of what to expect and through a colleague's referral the services of Residences & Relocations was recommended. I found their home search services to be highly professional and very personalised. Mary was untiring and possesses a strong knowledge of the market. I would have no hesitation in recommending her to anyone who is seeking a one-on-one professional streamlined approach. Mary has an abundance of patience!"
Aira Sasso |
"After I arrived in Hong Kong I began working with Mary MacLeod. I took several months to find my new home owing to the fact that I was looking for a unique space. Mary was responsive and professional throughout my search. She has great knowledge of the market and her thirteen years of experience was evident throughout the whole process. Highly recommend her services to anyone coming to live and work in Hong Kong."
Haitham Ghattas |
"Mary is very professional and provides support through the entire location process, from initial discussions about location to contract negotiation and signing. She excels at matching the client's desires with available property for rent. I have used her to locate properties twice and will not hesitate to use her again in the future."
Adam Crawford and Kazumi Lloyd |
"We had the privilege of Mary's services when we were looking for our first apartment in HK and were very extremely impressed by her meticulous attention to detail, her ability to know exactly what we were looking for and the speed at which we were set up in our new home. Within one day, we had our new home!"
Jonathon & Katie Ross |
"We had never relocated before and never visited HK as a family. Both of us were impressed with Mary's knowledge of the HK property market and help and advice in getting settled into life in HK. She showed us properties that were practical for us as a family rather than properties that agents wished to rent. We would not hesitate in recommending Mary to anyone relocating or considering a relocation to HK."
Giles & Sarah Jane Disney |
"We've relocated with Mary on two occasions. On each occasion, Mary has known what we've been looking for and what has impressed us the most is that she has taken only a day or so to find it for us. Her knowledge of the market, her expertise in dealing with local Landlords coupled with her sense of humour has made each relocation within HK a pleasurable experience free of stress. Would highly recommend her services and that of Residences & Relocations Ltd."
Ryan & Rene Bacher |
"We recently moved to Hong Kong from Australia. Mary was appointed by our company to assist us in finding our new home. Of course, having never lived in Hong Kong, we wanted to ensure that we were receiving unbiased and up to date information about the rental market, so that we could make informed decisions about where we wanted to live. Mary was wonderful! She took a no-nonsense approach, listening to our requirements and showing us properties that were of interest and relevant to us. She made herself available for viewings at our request and was tireless in her search for our ideal property. Mary's 'after sales' service has been commendable. She has ensured that our transition from Australia to Hong Kong has been smooth and hassle free. Thanks Mary!"
Lief and Jen Thassim |
"Mary impressed me with her energy and excellent local knowledge of how things get done in Hong Kong. She provides a real alternative to the traditional "big relocation firm" service, through her strong personal committment to addressing the needs and concerns of the family she is helping to move. We've used her three times now and she continually comes up trumps."
Joe Longo |
"It has never been as easy for me and my wife to find a flat which suits our requirements as we did in Hong Kong working with Mary. Despite the fact that we knew nothing about the areas when we started, she got an idea almost straight away of what we really were looking for - the first flat we visited is actually the one we are living in now. Mary gave us an overview of what we could expect at, above and below our budget range and in different locations on Hong Kong Island. She provided us with good advices regarding the location/transportation/neighbourhood and services we could expect while driving us to the different buildings and taking good care of us making this search interesting, enjoyable and very efficient as we did not waste a minute thanks to great organization. Having decided on our ideal flat, the contract was finalized and everything happened on time despite some other people being apparently interested in the accommodation. Throughout the process Mary has been always available, on weekends or even late during the week to organize some visits, to take pictures of the accommodation we were visiting and send them to us to make sure every party involved was up to date, to get the contract done and signed up to the final delivery of the key, instalment of the utilities. Thanks Mary for your help and for making this process quick and truly enjoyable."
Elie Franko |
"We have relocated a number of times to different locations. In our recent move to Hong Kong we were very disappointed with the relocation services provided by the large established agents. However our faith was restored working with Mary. She has wonderful ability to draw from her clients their real needs and through her selection of properties made me very confident in her ability to settle my family. Mary looked after all the negotiations, and details of settling in. Most notably once the deal was done, Mary followed up and ensured that all was indeed fine. I would recommend Mary to be your trusted advisor when settling into HK."
Weng Cheah |
"Thanks to Mary our relocation went very smoothly. She is highly experienced with Asian expat living and quickly understands the needs and expectations of a particular client. She will come up with the best and most efficient plan of action. At all times we did feel that she had our best interests at heart. Mary is highly efficient, intelligent, sensitive, kind and yet a very tough negotiator, which made her an invaluable asset, best of all she has the funniest sense of humour and so made the whole experience very enjoyable. I can highly recommend her."
Ricardo Honegger |
"Mary did a fantastic job for us. Initially she ensured she thoroughly understood our requirements, filtered out all the rubbish, unlike many agents who try to show you whatever they feel like. Mary was also tenacious in her negotiating to get us the best possible deal. Upon moving in she did an excellent job in helping us organise curtains and furniture etc etc. A very professional service."
James Goulding |
"I would have no hesitation in recommending Mary to any relocation assignment. She clearly understands the broader expat needs and priorities and works hard at understanding the specific mandate and individual preferences. I was particularly impressed with her commitment to match us to the rental building that satisfied our needs rather than just encouraging us towards the most expensive option. Mary was not only very efficient in representing us, but also a pleasure to deal with."
Dave Murray |
"Mary was enormously helpful in a number of aspects regarding moving to HK. She is very understanding of expat issues, & has numerous helpful hints as to where to find or how go about sourcing various things. I have been able to call Mary both before & after moving for advice on a number of issues & she is always very helpful as well as pleasant to deal with. In terms of finding accommodation Mary goes out of her way to understand the individual clients needs & place them appropriately. My kids even love her, & my 3 year old announced last week that Mary is her favourite of all my friends! I can highly recommend Mary to anyone looking to move to or within Hong Kong, & thanks Mary for everything!"
Lyn Murray |
"Mary MacLeod provides an efficient relocation service. Mary understood our requirements and didn't waste time. She is pleasant to deal with and has a sense of humour - a helpful attribute when handling what can be a stressful time. We found Mary's expertise and local knowledge particularly useful in our situation. A short term relocation of only 2-3 years, is different from setting up a permanent house. We didn't want to wait 6 months for furniture and household fittings and as we had left our house in Australia with our furniture we needed to set up house quickly. Mary did this in 6 weeks! - organising furniture to be made, curtains and light fittings. A lot of the decisions were confirmed via email. Mary is also knowledgeable about staff and other services. At the end Mary is also a friend and that is great to have in a new place."
Ken & Ellen Borda |
